Identify general ESXi host troubleshooting guidelines
- Cause – After the host has been added to vCenter, the boot config is determined by vCenter. The vCenter is the application that associates the image profile, host profile, and folder location with the hosts.
- Solution – Use the Test-DeployRuleSetCompliance and Repair-DeployRulesetCompliance Powercli commands to re-evaluate the files and to associate the correct profiles with the host.
Host is not being redirected to the Auto Deploy Server after loading gPXE
- Cause – the tramp file that is included in the TFTP zip file has the wrong IP for the server.
- Solution – Fix the tramp file.
You receive a non stateless-ready package error when you try and write or modify values to an image profile.
- Cause – Each VIB in a package has a stateless-ready flag.
- Solution – remove the VIBS that are not stateless-ready.
Host with built in USB is not sending coredumps to the local disk.
- Solution – Install the coredump collector on a system of your choice and use the esxcli to configure the host to use ESXi Dump Collector and disable the Local coredump partitions.
vmware-fdm warning when you assign the profile to a host
- Cause – image does not include the fdm HA packages, which is required
- Solution – Can ignore if not using HA, if you are, you will need to use the powercli command (Add-esxsoftware depot and add-esxsoftwarepackage) to add the vmware-fdm packages.
Host reboots after 5 minutes
- Cause – no image profile is assigned to this host
- Solution – Assign an image to the host. Either temporarily (apply-esximageprofile) or permanently (new-deployrule, add-deployrule, and test-deployrulecompliance).
- Sensors – displays hardware sensors in a tree view.
- Alerts and Warnings – shows only alerts and warnings
- System Event Log – shows the system event log. This can be cleared by clicking 'Reset Event Log'
In both cases you can reset the sensors that accumulate data over time by simply clicking 'Reset Sensors'. There are also a few troubleshooting tips mentioned in the VMware documentation in regards to troubleshooting the Hardware Health services.
- Hardware Status Tab isn't visible – Enable the plug-in
- Hardware Tab displays remote name could not be resolved – Fix DNS between the client and the vCenter server or edit the extensions.xml file located at c:\Program Files\VMware\Infrastructure\Virtual Center Server\extensions\cim-ui\ and add the current vCenter Server name and IP.
- Hardware Tab displays a security alert – Enable the Security Setting 'Allow Scripting of Internet Explorer Web Browser Control' in the intranet zone. (since Hardware status is displayed through IE).
- Select the host, cluster, or datacenter in the inventory that you would like to generate the bundle for.
- Select File->Export->Export System Logs
- If you selected a cluster or datacenter, you can check or uncheck which hosts you would like to include here.
- Select which components you would like to include in the bundle and whether or not to gather performance data.
- Click Administration->Export System Logs
- Select the hosts you wish to export and/or vCenter.
- Select whether to gather performance data.